Exceptional club lounge service with personalized vegetarian meals.

Check-in was confusing as staff didn't explain breakfast options clearly.

My stay was outstanding, marked by spacious rooms and attentive staff who ensured every detail was taken care of. The breakfast offered a diverse selection, including freshly baked pastries and local delicacies, making each morning enjoyable. The business center was well-equipped, allowing me to complete my work efficiently.

Check-in could be more streamlined.

A more relaxing chair in the room would enhance the river view experience!!! Check-in lacked clear information about available facilities and pricing, which impacted the start of my stay!!!

Amazing staff helped us celebrate our anniversary with rose petals, but check-in was a bit slow.

Exceptional service and beautiful rooms

I recently had a remarkable stay here, where the staff genuinely went the extra mile to make us feel welcome. Our room was spacious with breathtaking city views and immaculate upkeep. The breakfast buffet was outstanding, featuring a delightful mix of local Sichuan flavors and international options. Overall, it was a lovely experience, but a little more seating in the common areas would enhance comfort during busy times.

My stay was very nice! The staff went out of their way to. The breakfast was a highlight, with a huge selection of fresh options and attentive service.

the pool area could use more seating.

The elegant lobby's refined decor and attentive service made me feel special. Its accessibility was a delight, with helpful staff who made navigating simple and enjoyable for seniors like me. The overall ambiance felt warm and welcoming.

More seating in public areas would be nice.

The hotel boasts a fantastic location with attentive staff and luxurious, comfortable rooms. However, the cooking competition aired on Korean television raised concerns about the chefs' professionalism, which might affect perceptions of dining quality. Nevertheless, the service remains commendable.

Had an amazing trip with friends! We explored the beautiful panda reserve and the vibrant food market nearby. The staff provided excellent service, especially during breakfast where the team remembered our preferences and always greeted us with smiles. The room was spacious and comfortable, perfect for our group.

We did encounter some confusion at check-in since nobody informed us about the facilities and breakfast options, which was a bit frustrating.

I loved my stay at the Ritz-Carlton Chengdu! The luxurious decor and very nice staff made me feel special, though check-in could be more informative. The breakfast was fantastic, and the location let me explore local delights easily.

Memorable Family Experience with Exceptional Service

Our family had a delightful stay! One of the staff even surprised our kids with moon cakes, showing genuine care. The marble-clad luxury of our Premier Room made our evenings cozy. Highly recommend exploring nearby Chunxi Road for shopping and local flavors. Plan ahead for breakfast to avoid confusion.